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Getting Started

How to add a Media Account

Setting up Users

How to add a Team

Adding Service Levels

Adding a Queue

How to send a message

Radar Basics

Interaction Basics

User States

Reading Notifications

Related Interactions and Profiles

Creating a Conversation within an Interaction

Using Content

Header Bar Overview

Using Teams in Gnatta

Add notes to interactions

Adding Dynamic Data

Dashboards Metrics

Dashboards Overview

Team Schedules

How to set up WebChat

How to set up a WebChat account in Gnatta

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Knowledge Base Categories

  • Using Gnatta APIs
  • Troubleshooting
  • Setting up Workflows
  • Security and Data Protection
  • Getting Started
  • Customising Gnatta
  • Channel Overview
  • Alpha Access
  • Advanced Guides

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